Returns & Exchanges

At Emotiva Audio Corporation, we stand behind our high-performance audio equipment with a 30-day risk-free trial to ensure your complete satisfaction. If you are not entirely satisfied with your purchase, you may return it for a full refund of the purchase price, excluding shipping costs.

Return Process

• 1.
  Request an RMA

  Contact our support team via phone or email within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely pack the product in its original factory packaging, including all accessories, manuals, and protective inserts to prevent damage during transit.

• 3.
  Label and Ship

  Clearly write the RMA number on the outside of the shipping carton and send the package to our Tennessee service center using a trackable shipping method.

• 4.
  Processing and Refund

  Once our technicians inspect the returned unit, we will process your refund to the original payment method within 7-10 business days.